Cancellation Policy
Last Updated: December 28, 2025
Package Cancellation Charges
Cancellation charges are calculated based on the number of days prior to the departure date:
| Days Before Departure | Cancellation Charges |
|---|---|
| More than 45 days | 10% of total package cost |
| 30 to 45 days | 25% of total package cost |
| 15 to 30 days | 50% of total package cost |
| 7 to 15 days | 75% of total package cost |
| Less than 7 days or No-show | 100% of total package cost (No Refund) |
Flight Ticket Cancellation
- Flight cancellation charges are as per airline policy
- Different airlines have different cancellation rules
- Non-refundable tickets cannot be cancelled
- Refundable tickets incur airline cancellation fees
- Service charges of $25 per ticket will be applicable
Hotel Booking Cancellation
- Hotel cancellation is subject to hotel's cancellation policy
- Generally, 7-15 days notice is required for full refund
- Peak season bookings may have stricter policies
- Some hotels charge 1-night room rent for late cancellations
Force Majeure Conditions
In case of unforeseen circumstances beyond our control (natural disasters, political unrest, pandemics, etc.):
- We will work with vendors to minimize your losses
- Refund will be provided as per vendor policies
- In most cases, credit/voucher for future travel may be offered
- Complete refund cannot be guaranteed in such situations
Refund Process
- Refund request must be made in writing via email
- Processing time: 15-30 working days from cancellation date
- Refund will be made to the original payment method
- Bank processing time may add 5-7 working days
- Deductions will include cancellation charges and non-refundable components
Special Packages & Offers
Packages booked under special offers, promotional rates, or with heavy discounts may have different cancellation terms. These will be clearly mentioned at the time of booking.
Important Notes
- We strongly recommend purchasing comprehensive travel insurance
- Cancellation charges are cumulative and non-negotiable
- Partial cancellations (reducing number of travelers) also incur charges
- Service charges are non-refundable in all cases
- For group bookings, separate terms may apply
Need Assistance?
Contact our support team for cancellation requests or clarifications